What is the difference between WhatsApp and WhatsApp Business? It offers a single plan for small businesses and a broader selection for larger businesses. Alternative apps specifically tailored to ‘Businesses’ are loaded with features making it a more complicated way of communicating, but not WhatsApp Business. If security and confidentiality are what you’re looking for, this app is secured with end-to-end encryption and has over 2 billion users worldwide. Similar Android services, including Line, Zoom, and ShoutOUT give you more variety than needed and require you to learn a new interface.
You are given services to sort, order, and automate responses to customers which streamlines client interaction. The thinking behind the API was to offer a corporate service to existing users. When Facebook acquired WhatsApp they assured their users that the application would remain free and without advertisements.